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Optimization of the Bugs Classification of the Ticketing System in Software Development: a Study Case

机译:软件开发中票务系统错误分类的优化研究

摘要

Computer bug elimination is an important phase in the software development process. A ticketing system is usually used to classify the identified bug type and to assign a suitable developer. This system is handled manually and error prone. This paper proposes a new bug classification method using the fast string search algorithm. The method searches the error string and compares it to the full text. The approach is deployed to the software development process at PT. Selaras Anugerah Lestari and it results in a significant reduction in the average value of the time required to handle the bugs.
机译:消除计算机错误是软件开发过程中的重要阶段。票务系统通常用于对识别出的错误类型进行分类并分配合适的开发人员。该系统是手动处理的,容易出错。本文提出了一种使用快速字符串搜索算法的错误分类新方法。该方法搜索错误字符串并将其与全文进行比较。该方法已部署到PT的软件开发过程中。 Selaras Anugerah Lestari,它大大减少了处理错误所需的平均时间。

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